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blender repairs

Blender Repairs

Special service item

£0.00 (inc VAT: £0.00)

Out of stock

Out of stock

SKU: 1.REPAIRS Category:

Description

As well as supplying spare parts for your Blendtec or Problend blender we also provide a repair service even if you didn’t purchase the blender from us.

Call us on 01395 239 500 with the make, model and serial number and we will do our very best to help you.

Trouble Shooting Guide

Problend Blenders

Problem Solution
Blades not turning in jug/noisy when blending/leaking jug Replace blade unit (includes bearings)
Drive Socket (mushroom) not turning or cracked Replace drive socket (mushroom)
No power Try a different plug socket.
Check the fuse.
Press “reset” button located on back of blender.If the above options do not work this could be a circuit board issue.
Please email or call on 01395 239 500

 

Blendtec Blenders

Problem Solution
Blades not turning in jug/noisy when blending/leaking Replace jug as cannot repair bearings.
Overload/Time Out/Sparking/Raised Armiture/Liquid damage Full Kit (includes armiture/brushes/speed sensor/circuit board).
Call 01395 239 500 or email to book a repair service.

 

Delivery Information

Processing & Delivery of Orders
Orders are generally processed on the same working day if received before 12pm. Orders received after this time or over a weekend will be processed on the next working day.

Website prices allow for delivery being made anytime through the day generally between 8am and 5pm.

Whilst we will always try to accommodate specific delivery requests from our customers this may not be possible and only be undertaken at an additional cost.

Ambient Only Product Deliveries
Ambient only orders are generally dispatched by via DPD on a 48 hour service, although deliveries to Northern Ireland and Scotland may take longer.

Delivery is free on 15 boxes or more.

For orders under 15 boxes, delivery charges are £5 for the first box and £1.50 for every box thereafter. VAT applies to all delivery charges.

Frozen Only or Frozen/Ambient Product Deliveries
Frozen and combined Frozen/Ambient deliveries are dispatched via specialised temperature controlled delivery vehicles to keep product at or below -18c. For this reason deliveries are limited to areas of country and also coordinated on specific days. Please click here to see the delivery map for these areas and delivery days.

Delivery is free on 15 boxes or more.

Should your order fall below 15 boxes, a delivery charge is applied which is calculated for every box short of the 15 boxes threshold.

Unfortunately frozen delivery charges are significantly higher than standard courier services due to the specialised nature of a temperature controlled vehicles undertaking the delivery.

At present the delivery charge is £3.00 for every box short of 15 boxes, ie a 10 box order is 5 boxes short of 15 so a delivery charge of £15.00 would apply (5 boxes x £3.00).
Please click here to see the delivery charge schedule to work out your delivery charge. VAT applies to all delivery charges.

Pallet Deliveries
For larger orders, pallet deliveries are possible and although a delivery charge will apply, lower product prices are available. Please give us a call if this is of interest.

Collections
Customer arranged deliveries are available from our Exeter depot. Please place orders prior to collecting so the products can be confirmed, stock allocated and prepared for collection.